Conflict Resolution On The Jobsite


This course is offered in partnership with MTCopeland.  This course is for anyone who wants to become proficient at handling and solving conflict to create high performance teams. With over 100,000 satisfied students and a course catalog of over 1,000 classes, we are here to help you – Invest in Yourself.



Dr. Christine Fiori is the Program Director of the Construction Management Program at Drexel University where she teaches courses in Project Controls, Equipment Applications and Economics, Leadership, Safety and Strategic Management. Prior to joining the faculty at Drexel University, she was the Preston and Catharine White Fellow and Associate Director of the Myers-Lawson School of Construction at Virginia Tech. She received her PhD in Civil Engineering from Drexel University in 1997. She served as a Civil Engineering officer in the United States Air Force and taught at both the US Air Force Academy and Arizona State University.


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Course Description

Learn to successfully deal with conflict and improve productivity on any team.

Course Outline

Learn the Five Core Conflict Management Styles

Hear About Real-Live Scenarios to Apply in Day-to-Day Work

Resolve Arguments Quickly and Get Back to the Job at Hand

How to Enforce Safety Protocols on a Construction Site

Communication Strategies to Help Healthy Interactions Within a Team

Learn Ways to Support Your Team and Get the Credit They Deserve

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