How to Succeed on the Job


This course is offered in partnership with MTCopeland. This course is designed for construction professionals who want to maximize their productivity on the job and stand out to employers, along with business owners looking for new tools to build world-class teams.  With over 100,000 satisfied students and a course catalog of over 1,000 classes, we are here to help you – Invest in Yourself.



Jordan Smith is the CEO and Founder of Smith House Company, a design+build firm based in Austin, Texas. He learned to build and weld while working on the farm with his grandad, and after earning a degree in Welding and Materials Engineering, he spent the next 10 years working in the heavy construction building everything from robots to ships to offshore oil rigs before transitioning to residential construction. After spending a couple of years working with industry leading builders in Austin, Jordan and his wife Veronica struck out on their own to form Smith House Co.

Smith House Co. strives to build more beautiful, functional and resilient spaces which are self sustaining and harmonize with their natural surroundings.

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Course Description

Learn how to greatly impact the success of your team, your organization, and your own career with the guidance of SHARP: a useful framework for building trust, improving accountability, setting clear expectations, and accelerating results on a construction site. 

Course Outline

What is SHARP – As owner and president of the design-build firm Smith House, your instructor Jordan Smith has years of experience hiring and managing people. Jordan shares the five key characteristics he looks for in anyone he works with: self-starting, honest, adaptable, results-driven, and positive—which he abbreviates as “SHARP.”

S: Self-starting – Being a self-starter means doing what it takes for getting the job done well, and taking responsibility for your actions. What does this look like in practice? Jordan shares an example of how using SHARP with employees to anticipate material and equipment needs ahead of time, without being asked, leads to quality work.

H: Honesty – Mistakes happen—in life and on the job site. An honest person is able to look at the situation objectively, own their role in it, and find a solution. To illustrate, Jordan shares his experience on a carpentry job that went wrong, and how his employee reached a swift, effective resolution by handling it with honesty and transparency.

A: Adaptability – In construction, the details of a site and team make every job unique. Jordan explains how being adaptable allows you to think outside of the box, push yourself to find creative solutions, and develop yourself into the most skilled tradesperson you can be.

R: Results Driven – There’s a big difference between being busy and being effective. Jordan teaches you how to spend time efficiently, and that perfection is often the enemy of excellence.

P: Positivity – Positivity comes in all shapes and forms, but the key is embracing challenges head-on. Jordan reviews the profound effect a positive attitude can have on a construction site—not only on an interpersonal level but also on the final product.

Respect – Respect is the foundation that upholds the five pillars of SHARP. Jordan shares how establishing respect for both yourself and others helps you work with objectivity, empathy, and composure, and how ultimately, a strong character is what leads to a successful career in the construction industry.

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